The Ultimate Guide to Choosing Between Anaplan and servicenow


The choice between Anaplan and ServiceNow can be overwhelming for organisations looking to streamline their operations. Both these solutions offer powerful features for automating business processes and managing operations, but it can be difficult to know which one is the right fit for your organization. In this article, we will take a closer look at the differences between these two solutions and discuss the advantages of each one. We’ll also highlight some of the key features that make them stand out from each other.

What is Anaplan ?

Anaplan is a cloud-based enterprise planning platform that helps businesses to plan, collaborate and execute their strategies in real-time. The software enables teams to build integrated planning models that connect data, people and plans across the organization. Anaplan provides a single source of truth for business data, allowing users to make informed decisions based on accurate insights.

The software offers flexible modeling capabilities that allow users to model complex business scenarios with ease. With Anaplan, businesses can create custom dashboards and reports that provide real-time visibility into key performance indicators (KPIs). The platform also integrates easily with other systems such as ERP, CRM and BI tools.

Anaplan’s user-friendly interface makes it easy for non-technical users to navigate the platform and collaborate on plans with colleagues across different departments or regions. If you are looking for professional Anaplan Training,we have it for you. Now is the time to enroll!

What is ServiceNow?

ServiceNow is a cloud-based software platform that provides various services for IT operations management, business process automation, and customer service management. The platform offers a range of modules designed to simplify the workflow processes of organizations across different industries. ServiceNow was founded in 2004 and has since then become one of the leading technology companies in the world. If you are looking for professional ServiceNow Training ,we have it for you. Now is the time to enroll!

Anaplan Vs ServiceNow 

Anaplan and ServiceNow are two different software platforms with distinct functionalities. While Anaplan is a cloud-based platform that specializes in enterprise performance management and business planning, ServiceNow is a cloud-based platform that focuses on IT service management (ITSM), IT operations management (ITOM), and IT business management (ITBM). Here are some of the key differences between the two:

  1. Functionality: Anaplan is primarily designed to help businesses with financial planning, forecasting, and analysis. It also provides tools for supply chain planning, sales forecasting, workforce planning, and more. ServiceNow, on the other hand, offers ITSM tools such as incident management, change management, and service request management. It also includes ITOM tools for network automation and ITBM tools for project management and cost management.
  2. User base: Anaplan is mainly used by finance teams, sales teams, and supply chain teams. It is particularly popular among large enterprises that need to manage complex financial and operational data. ServiceNow, on the other hand, is used by IT departments across industries. It is especially useful for companies with large IT infrastructures that require centralized IT management.
  3. Pricing: Anaplan offers subscription-based pricing, with pricing plans tailored to the needs of different businesses. ServiceNow also offers subscription-based pricing, with different pricing tiers depending on the features and functionality required.
  4. Integration: Anaplan integrates with a range of other business systems and applications, including ERP systems, CRM systems, and data visualization tools. ServiceNow also offers a wide range of integrations with other systems, including IT monitoring tools, HR management systems, and customer service systems.

Pro’s and Con’s of Anaplan and  ServiceNow 

Here are some of the pros and cons of Anaplan and ServiceNow:



  • Robust modeling and analysis capabilities for finance, sales, supply chain, and workforce planning.
  • Intuitive interface and user-friendly drag-and-drop functionality.
  • Scalable platform that can handle large and complex datasets.
  • Strong collaboration and data sharing capabilities.
  • Flexible pricing options that can be tailored to meet the needs of different businesses.


  • Steep learning curve for new users, particularly those without a background in financial planning.
  • Limited customization options for reports and dashboards.
  • Relatively high pricing compared to some other business planning tools.
  • Limited out-of-the-box integrations with other business systems.



  • Comprehensive ITSM, ITOM, and ITBM functionality for managing complex IT environments.
  • Easy-to-use interface and intuitive workflows.
  • Highly customizable to meet the specific needs of different businesses.
  • Strong automation capabilities for streamlining IT processes.
  • Large and active community of users and developers.


  • Limited functionality outside of ITSM, ITOM, and ITBM.
  • Steep pricing for some organizations, particularly small businesses.
  • Limited integration options with non-ServiceNow systems.
  • Some users may find the platform complex or overwhelming.


In conclusion,Anaplan and ServiceNow offer two distinct solutions to help organizations manage their operations. While ServiceNow focuses on automating service management processes, Anaplan is designed to provide a comprehensive platform for planning, budgeting, and forecasting. Both systems allow businesses to streamline their operations and make data-driven decisions with ease. The choice between the two ultimately depends on the specific needs of each organization. Organizations should carefully assess their requirements before selecting either solution.