On-Demand Services: How Are They Helpful During Coronavirus Pandemic?

on demand services

The COVID-19 outbreak has spread to more than 880,000 confirmed cases worldwide, which makes people increasingly want to learn more about the forms of contagion, and promotes different restrictive public policies on the part of governments to be able to avoid risk scenarios.

For this reason, social isolation is the measure that has been taken the most in different countries, causing many citizens to wonder how to get basic necessities while exposing themselves as little as possible.

The main recommendation to stop spreading the contagion of COVID-19 is to avoid public places, no matter how necessary they are.

This is the reason that for many countries, the on-demand delivery service has been allowed as an alternative to the current scenario, and citizens have been asked to use it to request their food and supplies from different supermarkets, pharmacies and general stores.

The declaration of a pandemic resulted in the closure of industries and the paralysis in dozens of countries. Those with large investments in the promotion and regulation of electronic commerce have seen the service of home delivery or “delivery” as the only opportunity to keep the economy going.

The On-Demand service is not new in Central America, however technology has dramatically changed its development. With the arrival of smartphones, applications with different services emerged to meet consumer needs digitally. Delivery services alleviated the need to receive courier, food, to our door or office.

The On-Demand Delivery applications work by means of algorithms that allow you to choose the business and the desired item. The delivery man looks for the article and in an estimated time it reaches the requesting address. Throughout the journey, the customer can monitor which facet his order is in. The applications include a map that indicates the real-time movement of the delivery man. The order can be paid by card or cash, including no contact to avoid the spread of the coronavirus.

In this sense, the Social Security Fund of Panama signed agreements with companies that offer home delivery applications to distribute medicines to insured persons with chronic diseases. This mode avoids crowds and maintains quarantine. In this new normal, those who can migrate the service to online platforms and make timely deliveries will be more competitive. 

One of the challenges that businesses face not only has to do with the migration to digital platforms, but also maintaining the supply chain with the required hygiene conditions and the health protocols required by the health and labor authorities. In this sense, within the supply chain for these businesses it is extremely important to access personal protective equipment and products for disinfection of food and utensils, and thus minimize the risk of contagion during processing and delivery.

The truth is that the use of tools such as digital platforms on food safety issues that help innovate in this sector as part of our “new normal” are beneficial to strengthen food safety in every country. That is the main reason why social distancing has been demanded and why these places in which there will always be a considerable number of people should be avoided.

On-Demand Delivery is ideal to avoid this scenario, especially for vulnerable groups such as the elderly and the sick. Experts say that so far there is no known case of COVID-19 that has been transmitted through food, so the greatest concern and the main risk for contagion, according to Chapman, is exposure when shopping at a supermarket or market and having contact with other citizens.
For example if you develop an on-demand fuel app then by using the delivery service people can avoid going to public places while going personally to buy fuel as there are a large number of people who can spread the virus in different ways.

Many delivery companies have implemented practical solutions for this situation, such as contactless deliveries, by which users are left with their order at the door of the house, implementing good communication channels with the person in charge of the order for any suggestions or requirement, and using virtual transactions without the need to exchange cash.

These companies have managed to be good allies for citizens in the face of a pandemic like the one we are facing at this time. Responsibly, conscientiously and taking common hygiene measures even more rigorously and frequently, they help keep the level of risk of contagion at a lower percentage than that existing by having people go out onto the streets to stock up.

It is recommended that users wear gloves to collect their packages from the door, in addition, the products can be removed from the containers in which they are delivered, discarding them carefully and disinfecting them or, if they are cooked food, putting the content on a plate or container , then it is recommended to throw away the gloves and wash your hands.

Having the appropriate security measures even the on-demand cooking gas delivery solution can become a good alternative for those who can’t go out due to various reasons and for those who prefer to stay at home and reduce the chances of contagion.

Author Bio: 

Kunal Gohil, Product Manager of Gasswift, one of the leading on-demand gas and fuel delivery solutions development company. He is a highly motivated entrepreneur who drives his organization with his exemplary leadership skills. His aim is always to strive for perfection and to come up with innovative gas and fuel delivery solutions.

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