Any great firm is built on exceptional customer service. The manner in which your customer service department interacts with your clients has a huge influence on the public’s impression of your company. Positive feedback may be elicited via effective interactions, which can lead to increased corporate profitability. On the other hand, poor interactions might also…
Every individual has their own answer to “which came first, the chicken or the egg” theory and well, the corporate world is no different. Here, HR experts and digital strategists tend to have similar debates, albeit over topics like: “Is employee experience superior to customer experience? Or the other way around?” One may wonder, why…
Philadelphia, famously known as “The City of Brotherly Love,” is the major financial, commercial and cultural center of the United States state of Pennsylvania. It is the 6th most populous city in the U.S. It is the eighth largest U.S. metropolitan economy. Philadelphia has been at the vanguard of the nation’s intellectual, economic, and humanitarian…