What’s This Error About?
This is a BSDO error that is usually displayed because of a corrupted or invalid video driver. It can appear on your screen anytime, especially at the time of a boot. So don’t be quick to blame your Cox cable bundles. The company is not at fault. Fortunately, it’s quite easy to fix, if you know what to do.
To fix it, a common solution is to delete the video adapter drivers and reinstall them. In case you don’t want to do that right away, other solutions are available too, which you can try out.
Ways to Fix the Error
Follow these remedies to resolve the “System thread exception not handled” error:
1: Boot Your PC in Safe Mode
Boot their computer into Safe Mode. There are numerous ways to do this, depending on your preferences and whether you can boot your computer into the sign-in screen, follow these steps:
- From the start menu, go to “Settings”
- Click “Update & Security” and hit the “Recovery” button
- An “Advanced Startup” window will appear
- Hit “Restart Now”
- During the restart process, hit the “Choose an Option” window as it appears
- Select the “Troubleshoot option
- Go to “Advanced Options” and click on “Startup” settings.
- After this, hit the “Restart” button
- When your system reboots, hit the F5 key and your PC will boot in safe mode
You can also enter the safe mode from your PC’s “Sign-in” screen. Press the shift and power buttons together and then choose restart. Follow steps 4 and onwards mentioned above.
2: Identify the Corrupted Driver
Another option is to just find the driver that’s responsible for this error. Here is how you can do that:
- Hit Windows Key + R together and type “eventvwr” in the box
- Go to “Windows Logs” and expand the menu
- Hit “system”
- Search “system_thread_exception_not_handled”
- Once you have found it, click on it to determine which driver has been causing the error.
3: Update or Rollback the Driver
You may need to update or reinstall the faulty drivers, depending on which driver is causing the error. If the driver hasn’t been updated in a long time, it’s likely that updating it will solve the problem. If the driver was recently updated, it may be advisable to reapply the updates or roll back the driver.
Updating a Driver
Here are the steps to update the faulty driver:
- Hit Windows Key + R together and type “devmgmt.msc”
- This will open up the Device Manager
- Find the associated device for instance, “Display Adapters”
- Right-click and hit “Update Driver”
- A dialog box will open up. Hit “Search automatically for updated driver software”
- Next time there is an update, Windows will install it automatically
Rolling back a Driver
Here are the steps to roll back the update on the faulty driver:
- Open the Device Manager
- Find the driver in question and right-click
- Hit “Properties”
- Click driver and hit “Roll Back Driver”
Windows will roll back the driver to its last version and hopefully, this should fix the error.
4: Rename the Corrupted File
rename the file associated with the error after retrieving the file name. This will cause Windows to make a new copy of the file and reinstall it. To remain the file, follow these:
- Go to File Explorer
- Enter the C drive
- Click Windows >> System 32 >> Driver
- Search the file of the corrupted driver
- Click the file and hit the F2 key
- Add .old in at the end of the existing filename
- Now, restart your PC
Hopefully, this should fix the error.
5: Run a Memory Diagnosis
Memory diagnosis can help you identify and fix logical memory problems. Follow these steps to perform the diagnosis:
- Hit Windows Key + R together and type “mdsched.exe”
- Click on the “Restart now & check for problems” option
- The Memory diagnosis prompt will appear
- Start the process
- Wait until the process is completed. This will take a few minutes only
Hopefully, these remedies will fix the error, resolve the problem and it won’t bother you again. Do let us know what worked for you in the comment section.