Technologies and methodologies are changing quickly in the fast-paced world of today. Organizations must maintain the pace if they want their businesses to stay competitive in the market. In order to make it possible, the organization must not only stay current with technologies and methodologies, but it is also crucial to make sure that its workforce is well-versed in them.
Most emerging organizations now place a high priority on workforce training. However, it has proven to be challenging due to a number of factors, including distance traveled, potential safety issues, and challenging training scenarios. The pandemic has only made these problems worse. But using VR for training has been a relief.
In the year 2021, the size of the global virtual reality market was estimated at $21.83 billion. From 2022 to 2030, this is anticipated to grow at a 15% compound annual growth rate. This is a blatant example of how VR training can revolutionize the business world, especially as we learn to adapt to constantly changing work environments. Since the pandemic’s onset, which has caused a more distributed workforce, the need for skill-based training has become even more pressing.
The market for virtual training and simulation, which was valued at $204.41 billion in 2019 and is anticipated to reach $601.85 billion by 2027, is expected to grow at a CAGR of 13.7% from 2020 to 2027, per the research.
First of all, you need to know the basics of Virtual Reality Training.
In training, virtual reality is a simulated environment that can resemble real-world situations quite closely or even exactly. Virtual reality refers to the fictitious, and reality to the actual situation. To put it simply, this involves simulating a real-life scenario without actually placing trainees in it.
Employee training has traditionally used a blended learning strategy that includes classroom instruction, manuals, videos, on-the-job training, and one-on-one mentoring. As the in-person training required more time from the employee, reducing productivity, travel time, and infrastructure costs to cover the trainer and the training materials, this strategy ended up being very expensive. Additionally, this couldn’t apply to a bigger group. However, such training is less effective when delivered to larger groups.
Organizations are adopting VR training methods because they provide immersive learning and can train the workforce more quickly than ever. The learner can immerse themselves in a highly simulated environment with the aid of VR tools like gloves, headsets, glasses, and bodysuits, which provide lifelike scenarios and better learning in the safest way possible.
VR training blurs the lines between virtual and actual reality by providing a 360-degree active learning environment as well as the perception of sound and sight. The learner responds and reacts to the situations created with the aid of technology. Traditional training that was challenging, expensive, and dangerous can now be delivered in a much safer setting and is both quicker and more effective.
When the narrative and the curriculum created by subject matter experts are combined with practical training, it creates a holistic experience that significantly improves retention while lowering the learning curve. This enhances cost efficiency, teamwork, workplace safety, and job performance.
Customer satisfaction is a broad concept that encompasses many viewpoints. An employee who has done their homework can deal with customers’ emotions and empathy. Employees who interact with customers gain from virtual reality training because it provides on-demand practice learning.
Another crucial component of customer service is communication ability. By giving the agents practice scenarios based on actual experiences, the agents will be better equipped to deal with a variety of customers, from irate ones to curious ones.
People can develop their critical thinking skills while analyzing the big picture of what customers need through VR training. One such instance is financial institutions, where customer service representatives deal with challenging clients. With VR training, businesses can increase customer satisfaction scores by 10% or more in less than a year.
Every company wants the new employee to start contributing right away. This business objective is achieved with VR training. It offers believable virtual scenarios that are easily replicable in the actual workplace, helping new hires pick up the skill quickly.
United Rentals is one such instance. The workers could walk through various sites while saving time by simulating the construction sites in virtual reality. Without sacrificing the training’s effectiveness, the training time was cut by 40% overall.
Businesses frequently need to adjust to shifting technologies and introduce innovations if they want to keep their competitive edge. Such rollouts can only be effective if they are carried out at scale and with consistency. VR in training is a successful way to deliver comparable training for the introduction of new products or processes to staff members globally.
Even before the actual installation of the equipment, virtual reality training aids in the training of staff members in organizations. The training time will be greatly reduced and the employees’ readiness will increase their confidence in the product, resulting in higher customer satisfaction ratings.
Preparing them with safer workplace regulations is the best way to provide a safe environment. The employees no longer have a traditional rule book, and the amount of information read decreases over time. VR training has been shown to increase the likelihood that information will be retained. Experiential learning’s interactive scenarios equip workers with the skills they need to handle any situation, safe or unsafe.
For businesses to remain competitive, adopting new technologies has become imperative. VR training has emerged as an effective method for delivering immersive training that will also keep employees highly trained, motivated, and productive right when you need them to be at their most productive.
Melissa Crooks is Content Writer who writes for Hyperlink InfoSystem reviews, a mobile app development company in New York, USA and India that holds the best app development team of skilled and expert app developers. She is a versatile tech writer and loves exploring latest technology trends, entrepreneur and startup column. She also writes for app development companies