The user-friendly approach to Food Delivery Apps will help stay in demand by people. Your App should be built in such a way that your users can order food with full convenience and hassle-free. To achieve this, the most important thing is to include advanced features with ease of booking criteria. In this blog, we understand the features of the Food Delivery App that will help our users order meals easily.
Introduction
The need for on-demand food delivery apps is increasing day by day as more and more people are joining the fast food ordering crowd simply due to lack of time for cooking. Moreover, the art of cooking is slowly fading over the coming generations. Only enthusiasts want to cook. Whatever your reason for ordering takeaway, a restaurant delivery app is a blessing to all these people. Hence, more and more start-ups are focusing on food delivery apps, as they are the only necessities that will be in demand wherever you are.
Food Delivery App Features For Users to Book Easily
The User can download this App from the Google Play Store and the iTunes App Store. A Splash Screen with your Logo will appear here. The following are the features of the Food Delivery App that will help your users order food easily:
1. Login/Register in the App
The App provides users with not only one option for login or register but multiple options like:
- Using a phone number, the User can log in to the App.
- Using Face ID if the customers are iOS users.
- Using fingerprint sensors if customers are Android users.
- Using social media accounts like Facebook, Gmail, and Apple Account.
2. User profile
The user profile is the essential UI feature of any food delivery app. It would be best if you made it as convenient to use as possible. This means ensuring secure and fast logins and logouts. The opportunity to authorize using a Google or Facebook account will save the User’s time.
You should also add other sections to the user profile that will make the profile more customizable and user-friendly. This may include the User’s personal data, payment settings, order history, and personalized recommendations list.
3. Search by item name
You do not have to reinvent the wheel. You just need to integrate search box in your food delivery platform. The User will type the name of the desired restaurant, store, or meal in this box and will receive a list of suggestions. Be aware that many customers may need to learn the exact names of dishes, restaurants, or stores.
4. Order tracking options
Food delivery app users often need more patience. Add order-tracking features to food delivery apps to alleviate the suffering of less hungry and hungry patients. It is about instant updates on an order’s status and the ability to track its location. While implementing location-tracking features in your food delivery app, be sure to avoid common map-based software mistakes.
5. Ratings and reviews
It will come as no surprise that food and beverage industry customers love reading reviews. You can meet the requirements of these users by introducing a simple ratings and reviews system in your App.
Every User who orders delivery from a particular restaurant or grocery store should have the opportunity to leave short text reviews and rate their services. It helps restaurants or grocery stores rank better in-app search results. In addition, users who are dissatisfied with the service of the restaurant or store get the opportunity to express their dissatisfaction.
6. Convenient and secure payment options
This allows food delivery app users to add multiple payment methods to the application and switch between them instantly. Empower your users to use various credit cards to order food through your Food Delivery App in the most secure way.
Also, make sure to connect to the payment systems provided so that there are no failures or delays in transactions. Finally, remember to secure all transactions and customer payment data with tokenization, data encryption, and transaction verification tools. Even minor issues with payment integrity can damage your reputation or even make you liable.
7. In-app chats
Another feature of the food delivery app is the in-app chat. In most cases, additional orders can be settled over the phone, as most grocery delivery apps or restaurant ordering platforms display the relevant phone numbers to users.
However, some customers may want to keep their phones private or may experience mobile network issues. Hence, the best solution is to offer a live chat feature. It will connect your ordering software to the application that manages online ordering for restaurants and the courier delivery application. As a result, the User will use chat to contact restaurant staff, store staff, or delivery staff and explain their concerns or preferences.
8. Notifications system
Make sure you create a notification system that updates the customer about their orders, special offers, and delivery status. In-app push notifications are the industry standard. The customer receives these notifications in real-time and will notice such notifications among large amounts of SMS received. In-app notifications can support your marketing practices by promoting special offers to users.
9. Multiple options/toppings on Menu
Allowing restaurant owners to add multiple additions/options to the food items on their menu. For example- A customer orders pizza. He has to choose from thin/regular/cheesy crust. To decorate, he adds a few of his favorite things. This is how the cost of pizza rises.
10. Free delivery codes for specific stores
The app owner will set the promo code displaying “Free Delivery” from the list of options for specific or all stores. Customers can apply the same to avail free deliveries for their orders. The feature can be set to on/off accordingly.
11. Daily store operations
Different regions follow different cultures and have different holidays. In order to ensure that one store does not have to struggle with another store due to a day discrepancy, the application now features the ability to reserve specific days for store operations, regardless of the other store’s operating days.
12. Food condition graphic representation
People are always in a hurry. The graphical representation shows the exact status of the order so that your customers always know exactly where their order is. The steps of placing an order, confirming the order, ordering in the kitchen, ordering on the go, and ordering being delivered will all be represented.
13. Kitchen Pictures
Using this feature, restaurants can upload photos of their kitchens, displaying healthy cooking areas and food packaging. To reassure your customers that everything is being done to keep their safety a priority, restaurants that have the App will have the option to upload photos of their kitchens to the App.
14. Multi-Language Support
Launching you is for a global audience, then your offers multi-language support. Enabling users to use the App in their local or preferred language for a better experience.
15. Voice Instructions for Delivery Driver
Customers can now send voice messages to inform the delivery driver of their location. In addition, other instructions relevant to the delivery of the order should be given.
Summary
Now that you are fully equipped with, the features required for an easy ordering process. Isn’t it time you got cracking and started your search for a white label food delivery app Development Company that will give you the App that you want for your business? Start a business that will thrive wherever you are in the world! Add endless features for increasing the customers and providing comfort to them.