How to Buy a Used Car Online from Carvana

online used car

Buying a used car online from Carvana can be a great option for those who are looking for a convenient and hassle-free car-buying experience. With Carvana’s extensive inventory and user-friendly website, purchasing a used car has never been easier. Here are some steps to follow when buying a used car online from Carvana.

Step 1: Browse Carvana’s Inventory

Carvana’s website allows customers to browse its inventory of used cars. You can use the website’s filters to narrow down your search based on make, model, price, mileage, and other features. Each listing includes detailed information about the car’s condition, history, and features. You can also view 360-degree photos of the interior and exterior of the car, as well as watch a video tour of the vehicle.

Step 2: Get a Financing Estimate

Browse Carvana’s inventory and find the car you are interested in purchasing.

Click on the “Get Started” button located on the car listing page.

Enter your personal information, such as your name, date of birth, address, and contact information.

Next, you will need to provide your employment and income details, including your employer’s name and address, your occupation, and your gross monthly income.

Carvana will then ask for your Social Security Number to run a credit check.

Once you’ve provided all the necessary information, Carvana will provide you with a financing estimate.

You can adjust the financing terms, such as the loan amount, down payment, and length of the loan, to see how it affects your monthly payments.

If you’re satisfied with the financing estimate, you can proceed with the purchase of the car. If not, you can choose to apply for financing elsewhere or pay for the car outright.

Step 3: Trade-in Your Old Car (If Applicable)

On the Carvana website, select the car you’re interested in purchasing and click on the “Get Started” button.

On the next page, you will see an option to trade in your old car. Click on the “Trade-In” button.

Enter information about your trade-in vehicle, including the make, model, year, mileage, and condition. You will also need to provide your vehicle identification number (VIN) and any details about the vehicle’s history.

Based on the information you provide, Carvana will provide you with an estimated value for your trade-in. You can choose to accept the offer or decline it.

If you accept the offer, Carvana will arrange to have your old car picked up when they deliver your new car. They will inspect the vehicle to ensure it matches the information you provided and that it is in the condition you described.

If the car’s condition doesn’t match the description you provided or there are any other issues, Carvana may adjust the trade-in value. You can choose to accept the new offer or decline it and keep your old car.

Step 4: Schedule Delivery or Pickup

On the Carvana website, go to your “My Carvana” account page by clicking on the person icon on the top right corner of the page and selecting “My Account” from the drop-down menu.

Under your order details, you will see a button labeled “Schedule Delivery.” Click on this button to begin the scheduling process.

Next, you will be prompted to enter your delivery address or select a pickup location if you prefer to pick up the car yourself.

After you enter your delivery or pickup location, you will be able to select a date and time for the delivery or pickup that works best for you. Carvana offers flexible delivery and pickup options, including next-day delivery in some areas.

Once you’ve selected your delivery or pickup date and time, you will be prompted to sign any necessary documents and pay any remaining balance on your car purchase.

On the day of your scheduled delivery or pickup, Carvana will send you a reminder email or text message with the details of your appointment.

If you’re picking up your car, be sure to bring a valid driver’s license and proof of insurance with you. If you’re having your car delivered, be sure to be present at the time of delivery and have a valid driver’s license to sign for the vehicle.

Step 5: Inspect and Test Drive the Car

One thing that sets Carvana apart from other online car buying platforms is that they offer a unique virtual car buying experience. Instead of going to a dealership to inspect and test drive a car, Carvana allows you to do it all from the comfort of your own home. Here’s how to inspect and test drive the car you’re interested in:

Browse Carvana’s inventory and select the car you’re interested in.

On the car’s listing page, you’ll find a 360-degree virtual tour that lets you explore the car inside and out. You can view the exterior, interior, and even the engine.

Carvana also provides a detailed description of the car’s features, condition, and history. This includes a free Carfax report that shows any accidents or damage the car has been involved in.

If you still have questions or concerns, you can contact Carvana’s customer service team for assistance. They can provide additional photos, videos, or information about the car to help you make an informed decision.

Once you’ve selected a car you’re interested in, Carvana offers a unique “test drive” experience. You can schedule a virtual test drive with a Carvana representative who will walk you through the car’s features and answer any questions you have. They can also take the car for a short drive and provide feedback on how it handles.

If you decide to purchase the car, Carvana offers a 7-day money-back guarantee that allows you to return the car for any reason if you’re not completely satisfied. This gives you the opportunity to take the car for a test drive in your own neighborhood and ensure it meets your expectations.


Buying a used car online from Carvana is a convenient and straightforward process. By following these steps, you can find the car you want, arrange financing, and schedule delivery or pickup. With Carvana’s 7-day return policy, you can be confident that you’re getting a quality used car that meets your needs.