Improve Uptime: Business Continuity Methods

business continuity methods

A disaster recovery service enables MSPs to prevent cyberattack damage while keeping customers online.

In the cyberworld, disaster recovery is the secret weapon

The question is not if, but rather when, your customers will be targeted with malware. Over 500,000 new malware tests are found each day. In MSPs’ role, the question to ask yourself is: What happens to my customer’s unwary workers when they click on a malware attachment or connection?

In the event of a cyberattack, offering disaster recovery services (DR) can be the salvation to small and medium-sized businesses (SMBs). This allows you to prevent damage to your customer while keeping it operational.

A robust DR plan can be an MSP’s secret weapon when dealing with cyber threats when executed properly.

Cybersecurity risks for small and medium-sized businesses

As a result of their small size, small businesses (60%) think they are invulnerable to ransomware and other cyberattacks. Due to this, 43% of small and medium-sized businesses do not have a cyber defense plan.

Cybercriminals are not intimidated by the size or relevance of a business. A small business can be targeted just as easily as a large corporation because every organization has a bank account. Cyberattacks are becoming more automated, so they can be automated on a small business as well.

Do you know what the single difference is? Larger organizations have both the technology and the staff to counter incoming threats. You are trusted to keep SMB customers’ systems secure and functioning since they cannot afford such resources in-house.

Having the option to turn on a customer’s cloud system during an attack allows you to protect their systems while limiting downtime that could adversely affect their business.

Increasing reliability

No matter whether DIY virtual desktops are on-premises or cloud-based, it is hard to maintain their uptime levels to the same level as SaaS-based solutions. There is no doubt that desktop workloads are essential, and the cost of lost productivity due to downtime is 100x greater than the cost of cloud desktop solutions

It is not difficult to calculate the downtime costs of highly important workers, such as CAD designers, architects, and lawyers, whose productivity is estimated in billable hours. The cost of downtime has been estimated to be a huge amount each day by larger financial institutions.

By using SaaS cloud desktop platforms, IT companies can offload responsibility for desktop SLAs to the vendor. Check out their uptime SLAs and business continuity strategies before considering a SaaS approach. Then, compare those with your in-house capacities for reliability and resiliency.

A look at the importance of uptime

The traditional cybersecurity solutions have their advantages in terms of safeguarding data, applications, and systems. However, once in a while, they neglect the uptime of a business.

In the event of an effective attack, a critical system or application may be taken down for a considerable duration. Restoring those systems can take months or even years, depending on how long it will take and how much effort it will take.

First of all, it can be financially devastating, as unexpected downtime can set you back between $8,600 and $100,000 for 60 minutes. A small business can easily accumulate that kind of expense.

In addition, the loss of customer confidence that occurs when an operation is halted can damage the reputation of a company. Almost one-third of small businesses report losing clients due to startling downtimes.

DR services offer short recovery time objectives (RTOs) and recovery point objectives (RPOs) that get customers’ systems back online as quickly as possible, minimizing disruptions and data loss.

As well as guaranteeing business continuity and most extreme uptime for your customer’s business, delivering a quality DR service improves your ability to respond to a fundamental attack. As your client’s critical systems are kept operational, you can survey the damage, restore any data that was compromised, determine how the breach occurred, and take measures to prevent a similar incident in the future.

Cybersecurity and Disaster Recovery Working Together

We at ExtNoc believe the best way for an MSP to handle security is with an integrated approach. Integrating your solutions can eliminate the need to manage separate solutions and provide a comprehensive range of business services, from a reliable backup to quick disaster recovery, to cutting-edge cybersecurity, to business continuity that stops even the newest cyberattacks.

As a result of the integrated approach of cyber protection, MSPs can protect their clients both with high levels of anti-malware and with a secret weapon of disaster recovery that decreases the impact of sudden downtime, no matter what the reason may be.

As of the end of last year, almost a third of data breaches (28%) involved SMBs and experts predict this trend will continue as hackers increasingly use trends-setting technology to enhance their attacks.

When you help your clients understand the threats they face and how a good DR plan can prevent the worst effects of being a victim, then you will be able to more readily ensure their business continuity and ensure new opportunities for your MSP business.

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